Legal · Terms

Terms of Service

Last updated 2026-10-01

These terms govern your use of Creativity, operated by Optima IA (Tunis, Tunisia). By signing up you agree to them. Plain-language summaries are the customer's actual read; the formal text below is the binding version.

What you get on each tier

Plain language

Two plans: Free, and Standard at $49 a month. Quarterly and yearly billing lower the monthly rate. A plan covers one workspace, and each person has one workspace; a paying Standard owner can add more, each at $19 a month. Only Standard uses AI, capped at $10 a month per workspace: at the cap, AI tagging pauses until the next month. Never an overage charge.

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Free: a first look at the shared catalog — the first ads in Inspo and the first shops in Shops, with their free filters. The workspace owner only. No AI.

Standard ($49 a month; $36 a month billed quarterly; $29 a month billed yearly): Inspo and Shops in full — every filter and sort, saves and boards — plus the console on your own ad account — Home, the Leaderboard, Reports and Metrics — AI tags and transcripts on your own creatives, AI assistants (Claude, ChatGPT) and up to five teammates besides the owner (a pending invitation holds a place). AI spend is capped at $10 a month per workspace.

Workspaces: the workspace is what a plan pays for; the people in it are not counted. Each person owns one workspace, during the trial, on Free and on Standard. An owner whose Standard workspace is paid can add another workspace for $19 a month; $14 a month billed quarterly; $11 a month billed yearly; each added workspace is a Standard workspace and starts when its payment lands. A Tunisian bank transfer pays 3× these amounts in dinars.

Billing and refunds

Plain language

Prices are in US dollars, on a monthly, quarterly or yearly cycle. Choosing a plan in Creativity shows the amount; the plan starts when your payment lands. Until card payments are available, email support@creativity.run for the payment details. A Tunisian bank transfer pays 3× the US-dollar amount, in dinars. An upgrade pays the difference for the days left; a downgrade or a cancellation takes effect at the end of the paid period. No refunds for partial periods.

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Paying: choosing a plan in Creativity shows the amount due, in US dollars. Until card payments are available, email support@creativity.run and we reply with the payment details. The plan starts on the day we record your payment. A quarterly or yearly plan is paid once per cycle, at the stated total.

Paying from Tunisia: a bank transfer in Tunisian dinars pays exactly 3× the US-dollar amount. This is a fixed rule, not an exchange rate.

Upgrades and downgrades: an upgrade during a paid period costs the difference between the two plans for the days left in it, and your renewal date does not move. A downgrade takes effect at the end of the paid period.

Cancellation: email support@creativity.run at any time. Your plan runs to the end of the period you paid for.

Renewal: nothing renews automatically. If no payment for the next period is recorded within 7 days after a period ends, the workspace returns to Free. Data is retained per the Privacy Policy retention schedule.

Your data, our output

Plain language

You own your brand data, your creative assets, and the outputs Creativity produces from them. We own the Creativity platform itself — the agents, the prompts, the AI Tags taxonomy, the curated knowledge corpus. Anonymized cross-brand patterns may inform the platform's learning loop; your specific brand data never does.

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You own: all data you provide or that we derive from your accounts (ad data, order data, reviews, AI tags, scores, reports, exports).

We own: the Creativity platform — the agents, the prompts, the AI Tags taxonomy, the curated Tactic Library, the Performance Memory schema, and the Dashboard UI.

License to operate: you grant us a non-exclusive license to process your data solely to provide the service. This license terminates 60 days after your subscription ends.

Cross-brand learning: aggregated, anonymized patterns (e.g. “hook tactic X wins on cold audiences in beauty”) may inform the Tactic Library's confidence scores. Your brand-specific data is never shared with other brands.

Spend caps and pause behavior

Plain language

Only Standard uses AI: the tagging of your own creatives, capped at $10 a month per workspace. Free uses none. The cap is checked before every AI call and fails closed — at the cap, tagging pauses until the next calendar month. You will never get a surprise bill.

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Spend caps are enforced by the `usage_events` meter: every LLM call is checked against your plan's monthly cap before it runs, and a call that would cross the cap is not made. Creatives left untagged by a pause are picked up by the next run once the next month begins — no duplicate work.

Apify scraping budgets carry their own per-call maxTotalChargeUsd cap and stop cleanly when reached.

Acceptable use

Plain language

Creativity is for legitimate Tunisian e-commerce brands. Don't use it for scams, deceptive advertising, content that violates platform policies (Meta, TikTok, Google), or anything illegal in Tunisia. We may suspend brands that violate these rules.

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Prohibited uses include but are not limited to: misleading or fraudulent advertising, regulated-substance promotion without proof of compliance, content that infringes third-party IP, scraping or reselling Creativity outputs as a third-party service.

Disputes and governing law

Plain language

These terms are governed by Tunisian law. Disputes are resolved by Tunisian commercial arbitration in Tunis, in French. EU customers retain any mandatory consumer-protection rights they have under their local law.

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Governing law (Droit applicable) : Republic of Tunisia (Tunisie).

Venue: Tunisian commercial arbitration seated in Tunis, conducted in French.

Mandatory rights: nothing in these terms limits any consumer-protection right that you cannot waive under your local law (e.g. EU consumer rights for EU residents).

Questions? Reach us at support@creativity.run.